Customer Care - Payment and Billing

Have a question about our products or your order?

For questions about products and purchasing.

Contact Toll Free: 888-983-8409

Office Hours:
Monday–Friday, 8:30 a.m.–5:30 p.m. EST

August and September Customer Support Hours:

Monday–Thursday, 8:30 a.m.–7:30 p.m. EST

Friday, 8:30 a.m.–5:30 p.m. EST

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If this is about a tax exempt certificate, have you sent that to us?
   

Please email a tax exempt certificate to taxdepartment@lwtears.com

See our FAQ for payment methods. Payment must be in US dollars.

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For parents, occupational therapists, or others without a school, just enter “N/A” for the school and district fields.

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